1. Introduction and Data Controller
This Privacy Policy outlines how toybinmax (“we”, “us”, or “our”) collects, processes, and manages your personal information when you visit or make a purchase from www.toybinmax.com (the “Site”). For the purposes of the General Data Protection Regulation (GDPR) and applicable European data protection laws, the Data Controller responsible for your personal information is toybinmax.
2. Information We Collect
When you visit the Site, we automatically collect certain information regarding your device, including information about your web browser, IP address, and time zone. Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, delivery address, email address, and phone number. We refer to this information as “Order Information”.
3. Payment Processing via Stripe
All financial transactions on our Site are handled directly by our designated payment processor, Stripe. We do not process, collect, or store your complete payment card details on our own servers. Stripe processes your financial data in accordance with their own strict legal and privacy frameworks. By completing a purchase, you acknowledge that your payment details are managed directly by Stripe to finalise the transaction.
4. How We Use Your Information and Legal Basis
We process your Order Information primarily to fulfil any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with order confirmations). The legal basis for this processing under European law is the performance of a contract between you and toybinmax. Additionally, we use this information to communicate with you and screen our orders for potential risk or fraud (legitimate interest).
5. Sharing Your Personal Information
We share your Personal Information with selected third parties solely to facilitate the operations mentioned above. This is limited to our logistics and courier partners for order delivery, and Stripe for financial settlement. We may also disclose your Personal Information to comply with applicable European laws and regulations, to respond to lawful requests for information we receive, or to otherwise protect our lawful rights.
6. Data Retention Policies
We retain your Order Information for a duration necessary to fulfil the purposes outlined in this policy and to adhere to European legal obligations. Specifically, transaction records and relevant invoice data are retained for up to 6 years following your last transaction to comply with standard European tax and accounting laws. General account data, where applicable, will be retained until you request deletion or after 24 months of total account inactivity, after which it will be appropriately disposed of.
7. Data Protection Measures
We implement industry-standard organisational and technical measures to manage the integrity of your personal information. Please note that no method of transmission over the internet or electronic storage is completely infallible. While we strive to protect your personal data, we cannot make absolute representations regarding its total protection against all electronic vulnerabilities.
8. Your Rights Under European Law
If you are a resident of Europe, you possess specific rights regarding your personal data under the GDPR:
- The right to access personal data we hold about you.
- The right to ask that your personal data be corrected, updated, or erased.
- The right to restrict the processing of your data.
- The right to object to certain processing activities.
- The right to data portability.
If you would like to exercise any of these rights, please contact us directly using the contact details provided below.
9. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your data rights, please contact the Data Controller at:
Brand: toybinmax
Email: storage@toybinmax.com
We aim to acknowledge and respond to all inquiries within 48 hours.
